2458-05 Mabel Tee

SHIPPING & DELIVERY

We aim to have your order sent out within 24 hours of receiving. If you require an urgent or Saturday delivery please contact us on online@blak.co.nz and we will do our best  to make this happen for you.

TRACKING & COURIERS

We use NZ Post Courier for most deliveries. A tracking number will be emailed to you when your order has been dispatched, you will then be able to follow the progress of your delivery through the link supplied.

International orders will either use Nz Post Courier or DHL.

NEW ZEALAND

Shipping in New Zealand is FREE on all orders over $50!

Shipping within New Zealand will generally take between 2 - 3 working days. Rural deliveries may require an extra 1-2 days.

INTERNATIONAL

International shipping is a $20 flat rate. Shipping time frames for international orders are between 5 - 10 days. If you require an urgent or delivery please contact us on online@blak.co.nz and we will do our best  to make this happen for you (there may be an extra cost)

DUTIES

Extra fees for duties and taxes may be charged to you as the purchaser from your local government upon your item entering your country if you have exceeded your local threshold levels. As it varies from country to country, you are best to refer to your local customs office for charges that may occur.

RETURNS

We understand it can be tricky ordering online without trying on your items. If for any reason your item is not as expected, we are more than happy to help you exchange or to fully refund your purchase. (This applies to all items excluding our made to order service). 

Please return items in unused condition with original tags, with returns form and reason for return to:
BLAK ONLINE
18 Obsorne Street
Newmarket
AUCKLAND
 

Once item is received BLAK will process your refund, which can take 2-4 days to show in your bank account.

Any questions on your returned item please email online@blak.co.nz