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BRIDESMAIDS Q+A

 
We know how busy a bride is in the lead up to her special day, so many questions, so much to plan,  a lot to organise including a lot of people to organise! We are acutely aware of how important it is for a Bride to know that her bridesmaids are taken good care of.
We at BLAK take great pride in being a part of your special day, and love that we are able to help you recognise your vision.
 We have a large range of bespoke bridesmaid dresses, a varied amount of designs that will flatter and incorporate any and all maids – our custom made service allows you, and your loved ones, to personalise any dress with a selection of different fabrics and customised colour palettes. While every dress is created with specific detail and direction, our dresses are not ‘made to measure’, rather they come in sizes ranging from 6 – 16 , this means our dresses can have a quicker turn around from order to ownership, between eight to twelve weeks** and they are a more money conscious option for your budget.
 Below we have put together a list of commonly asked questions from our brides; hopefully this means we can make the decision making process a lot easier for you and your bridal party! If, however, your query has not be answered here, please do not hesitate to contact us at bridesmaids@blak.co.nz and we will get back to you as soon as possible! Alternatively you can also visit us in store, Mount Maunganui or Newmarket, or call us on  09 523 3764 -  we are here to help.
BLAK Bridesmaids is taking bookings now. 
Request an appointment via bridesmaids@blak.co.nz now to browse our exclusive bridesmaids collection with our in store stylists.
 
Mount Maunganui. Newmarket, Auckland. 
Tuesday evening. Saturday morning. 
 
Thank you for considering us,  and CONGRATULATIONS!
 

xx

 

 **an additional six - eight weeks is needed if custom colouring is wanted. 

 

 

Q+A  

 

What decisions do I have control over?
As a BLAK Bridesmaids customer you are able to select your base fabric from four different bases, you are then able to select from our larger BLAK colour palette or create your own custom colour.

 

Will you make-to-measure? 
No, this is a completely different service. Make to measure is creating a pattern from extensive measurements taken in person then a sample being fitted and amended on the body before going ahead with the final product; this is a timely and expensive service. Our service is far more budget and time friendly, our dresses are made to order, you are selecting existing styles in your own base fabric and colour selection.

 

Do all of your styles come in any of the fabric options and any colour?
Customers can select any style in any colour or fabric option, this way if your bridesmaids are wearing different styles they can always match in fabric and/or colour.

 

Am I able to get a colour or fabric swatch? What if I custom colour?
Yes, in store we have some swatches, if needed we can organise your own fabric swatch, however this will have a timeframe attached, as we do not have all fabrics on hand. All custom colours (once order is placed) will be sent a colour swatch for approval before continuing with order production. There is also an additional cost of $50 per custom colour and an additional 6 weeks to your order time to create and match to your custom colour. 

 

Which fabric do you recommend for a particular style? 
We definitely think that this is a personal choice, however you are welcome to email us at any time to query fabric bases. 

 

Is there a sample of every dress in every fabric and every size? 
We offer a sample of each dress in each size; we cannot provide all colours in each dress due to the overwhelming amount of samples this would create.

 

Can I change the colour of 'hardware' used on the dresses? eg clasps, rings, sliders 
Customers can request whether they would like silver or gold; gold is dependant on availability, which would be checked upon order.

 

Will the lining cost more? Is it recommended?
Lining is free of charge, when selecting light colours we would recommend lining. Please allow for lining when selecting sizes, if the garment is a small fit and you are requesting lining we would suggest for you to go up a size. Lining is also able to be shortened/lengthened to your desired measurement.

 

How can I order when I don't get to try the exact dress on? 
You will have the dress in the correct size to try on, just not the colour. We then recommend trying on the colour run in another style to look at your skin tone in this shade.

 


What can you do if one of my bridesmaids lives overseas and can’t come try on the dress?
We would recommend the wrap dress styles or easy fit styles. Our sizing is standard so if the bridesmaid knows her general size in dresses we would recommend this as the selection. We do find with measurements everyone can measure slightly differently and in different areas so this unfortunately means a lot can go wrong. We can definitely work together to decide on the best size/style for your bridesmaid.

 


Are you able to make this dress shorter / longer? 
Yes, within reason. The altered length option is incorporated in the price if you provide these details at the time of order. You, however, are responsible for any alterations after the dresses arrive.

   

What are my payment options? Can I use a BLAK credit note, or gift voucher?
Full payment is needed upon ordering. Credit notes and vouchers are not able to be redeemed with BLAK Bridesmaids. 

 

Is there a refund or exchange policy on your bridesmaids dresses? 
Due to these styles being made to order with the brides specifications, there are no refunds or exchanges.

 

What if I needed a matching outfit for my younger/smaller bridal party members - are you able to create outfits?
Currently we are solely bridesmaids, however we can sell you extra fabric in the same colour as dresses ordered (pricing on request).

 

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 FABRIC OPTIONS

Please contact bridesmaids@blak.co.nz for more information.

 

Polyester Chiffon is a sheer supple material that is as strong as it is soft. Since it is made from polyester, the material offers durability, and a wrinkle resistance characteristic.
*This fabric is unable to be dyed – and will be offered in set colours that are subject to availability.

 

Viscose Plain is a beautifully soft and drapey fabric. This fabric breathes well and is feels light to the touch.

 

Viscose Twill is heavier and more structured than our other options. These qualities give it a durability characteristic. It has a slightly textured feel and a beautiful drape with a soft lustre.

 

Viscose Satin Crepe is light in weight and incredibly soft to the touch. The crepe-back satin is pretty opaque with a illustrious sheen. It has an easy drape quality.

 

Silk is a luxurious fabric with a beautiful lustre and drape. It is a natural fibre, and is light and comfortable with a matte finish.

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Shipping Information

PLEASE NOTE ALL BRIDESMAID MADE TO ORDER DRESSES WILL TAKE APPROXIMATELY 8 - 12 WEEKS TO BE DELIVERED. THERE ARE NO REFUNDS AND EXCHANGES ON CUSTOM MADE ORDERS AS THESE ORDERS ARE INDIVIDUALLY MADE.
Please note that during peak seasonal periods delivery time frames are longer (particularly the November/December Christmas period).
All bridesmaid items take approximately 8 - 12 weeks for deliveries. This is an approximate guideline and delivery times may vary depending on our production schedule.
We strive to have your dresses to you within the 8 -12 week period, however we are working alongside a courier business where delivery times are unfortunately out of our hands - we promise to do all we can in our power to have your items with you on time; Your day is just as important to us. 
  

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