**an additional six - eight weeks is needed if custom colouring is wanted.
What if I needed a matching outfit for my younger/smaller bridal party members- are you able to create outfits?
Currently we are solely bridesmaids, however we can sell you extra fabric in the same colour as dresses ordered (pricing on request).
Can I change the colour of 'hardware' used on the dresses? eg clasps, rings, sliders
Customers can request whether they would like silver or gold; gold is dependant on availability, which would be checked upon order.
Will the lining cost more? Is it recommended?
Lining is free of charge, when selecting light colours we would recommend lining. Please allow for lining when selecting sizes, if the garment is a small fit and you are requesting lining we would suggest for you to go up a size. Lining is also able to be shortened/lengthened to your desired measurement.
Do all of your styles come in any of the fabric options and any colour?
Customers can select any style in any colour or fabric option, this way if your bridesmaids are wearing different styles they can always match in fabric and/or colour.
Am I able to get a colour or fabric swatch? What if I custom colour?
Yes, in store we have some swatches, if needed we can organise your own fabric swatch, however this will have a timeframe attached, as we do not have all fabrics on hand. All custom colours (once order is placed) will be sent a colour swatch for approval before continuing with order production. There is also an additional cost of $50 per custom colour order and an additional 6 weeks to your order time to create and match to your custom colour.
Is there a refund or exchange policy on your bridesmaids dresses?
Due to these styles being made to order with the brides specifications, there are no refunds or exchanges.
What are my payment options? Can I use a BLAK credit note, or gift voucher?
A minimum of a 50% deposit is expected upon ordering, and once your dresses are collected the remainder of the cost is to be paid. Credit notes and vouchers are not able to be redeemed with BLAK Bridesmaids.
What can you do if one of my bridesmaids lives overseas and can’t come try on the dress?
We would recommend the wrap dress styles or easy fit styles. Our sizing is standard so if the bridesmaid knows her general size in dresses we would recommend this as the selection. We do find with measurements everyone can measure slightly differently and in different areas so this unfortunately means a lot can go wrong. We can definitely work together to decide on the best size/style for your bridesmaid.
Which fabric do you recommend for a particular style?
We definitely think that this is a personal choice, however you are welcome to email us at any time to query fabric bases.
What decisions do I have control over?
As a BLAK Bridesmaids customer you are able to select your base fabric from four different bases, you are then able to select from our larger BLAK colour palette or create your own custom colour.
Are you able to make this dress shorter / longer?
Yes, within reason. The altered length option is incorporated in the price if you provide these details at the time of order. You, however, are responsible for any alterations after the dresses arrive.
Is there a sample of every dress in every fabric and every size?
We offer a sample of each dress in each size; we cannot provide all colours in each dress due to the overwhelming amount of samples this would create.
How can I order when I don't get to try the exact dress on?
You will have the dress in the correct size to try on, just not the colour. We then recommend trying on the colour run in another style to look at your skin tone in this shade.
Will you make-to-measure?
No, this is a completely different service. Make to measure is creating a pattern from extensive measurements taken in person then a sample being fitted and amended on the body before going ahead with the final product; this is a timely and expensive service. Our service is far more budget and time friendly, our dresses are made to order, you are selecting existing styles in your own base fabric and colour selection.